Privacy Policy

Introduction

We are fully committed to protecting your personal data and maintaining your privacy in strict accordance with Indian laws, including the IT Act, 2000. Our website operates with complete transparency regarding data collection and usage. We continuously update our practices to ensure robust data protection. By using our website, you acknowledge and accept the procedures outlined in this policy.

Data Collection

Our website automatically records technical details such as your IP address, browser type, device model, and the exact time of your visit. Additionally, whenever you complete any forms, we may collect personal information like your name, email address, and phone number. This information is gathered using secure, automated systems combined with user-provided inputs. We ensure that only necessary data is collected to enhance your experience.

Purpose of Data Processing

We use the collected data to improve site functionality, personalise your experience, and provide efficient customer support. The information helps us analyse user behavior and refine our services continuously. Our data processing is strictly aligned with our operational needs and legal obligations. We aim to utilise your data solely for the benefit of our users.

Legal Basis

All data processing is conducted on legitimate grounds in full compliance with Indian data protection regulations. We ensure that every action taken with your data has a valid legal basis. Your use of our website implies consent to these practices. We are committed to upholding all legal requirements in our operations.

Data Security

We implement advanced security measures, including encryption, secure servers, and strict access controls, to protect your personal information. Our systems are regularly audited to detect and remedy any potential vulnerabilities. Every precaution is taken to prevent unauthorised access or data breaches. Although no system is entirely foolproof, we strive to offer the highest level of protection.

Cookie Usage

Our website utilises cookies and similar tracking technologies to improve usability and analyse site traffic. These tools help us remember your preferences and deliver a customised experience. You can manage or disable cookies through your browser settings, though this may affect certain functionalities. We use cookies responsibly and in line with our privacy commitments.

User Rights

You have the right to access, rectify, or request deletion of your personal data at any time. Our support team is ready to assist you with these requests in compliance with Indian laws. Exercising your rights is straightforward via our “Contact Us” page. We believe that empowering you with control over your data is essential for transparency.

Third-Party Sharing

Your personal data is shared only with trusted third-party service providers who assist in our website’s operations. All such providers are bound by strict confidentiality agreements. We share data solely for operational purposes or when legally mandated. Your data is never sold or misused for commercial gain.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Once those purposes have been met, your data is securely deleted or anonymised. Our retention practices are regularly reviewed and updated. We ensure that unnecessary data is not kept longer than required by law.

Policy Updates and Contact

This Privacy Policy may be updated periodically to reflect changes in our processes or legal requirements. The latest version is always posted on our website, and continued use of the site indicates your acceptance of those changes. We encourage you to review the policy regularly. For any inquiries, please contact our Data Protection Team through our “Contact Us” page.